Managed Services
Change management
Changes that are reviewed, reversible and recorded.
DEFINITION
Definition
Change management records the reason, owner, review, release path and rollback method for production changes so responsibility remains visible before and after deployment.
THIS IS FOR YOU IF
- You can provide repository and deployment access.
- A named owner can supply a named change owner.
- Your team needs a change workflow, release record template and rollback runbook.
HONEST FIT
Not for you if
production changes must bypass review, records and a defined rollback decision.
WHAT WE BUILD
The work inside the scope
Inputs from you: Repository and deployment access, Recent change records, A named change owner and Current release documentation. Work items: Change type definitions, Review and approval rules, Release record setup, Rollback requirements and Post change review. Together they produce a change workflow, release record template and rollback runbook.
01
Change type definitions
02
Review and approval rules
03
Release record setup
04
Rollback requirements
05
Post change review
PRODUCES
A change workflow, release record template and rollback runbook
HOW IT GOES
A two to four weeks working range
- 01
Set the boundary
Confirm the scope, the owner and the decisions that sit inside two to four weeks.
- 02
Inspect the inputs
Your team supplies repository and deployment access, recent change records, a named change owner, current release documentation.
- 03
Build the work
We complete the agreed items and keep exceptions with a named owner.
- 04
Hand over the artefact
You receive a change workflow, release record template and rollback runbook.
WHAT YOU GET
An artefact your team holds
A change workflow, release record template and rollback runbook
FAQ
Questions about Change management
Change management covers change type definitions, review and approval rules, release record setup, rollback requirements, post change review.