Managed Services

Patching and backups

A patch cadence, backups, and restores that have been tested rather than scheduled.

DEFINITION

Definition

Patching and backup operations set a tested cadence for software updates, data copies, retention, restore exercises and documented exceptions across managed systems.

THIS IS FOR YOU IF

  • You can provide administrative system access.
  • A named owner can supply a named service owner.
  • Your team needs a patch schedule, tested backup configuration and restore runbook.

HONEST FIT

Not for you if

restore tests cannot be scheduled or unsupported systems must remain unchanged indefinitely.

WHAT WE BUILD

The work inside the scope

PATCHING AND BACKUPS · 4 INPUTS · 5 WORK ITEMS
What we build for Patching and backupsFROM YOU · 4 INPUTS01Administrative system access02Data retention requirements03A named service owner04Current backup documentation01Asset and version inventory02Patch cadence design03Backup policy configuration04Restore testing05Exception recordingPRODUCESA patch schedule, tested backupconfiguration and restore runbook
  1. 01

    Asset and version inventory

  2. 02

    Patch cadence design

  3. 03

    Backup policy configuration

  4. 04

    Restore testing

  5. 05

    Exception recording

  6. PRODUCES

    A patch schedule, tested backup configuration and restore runbook

HOW IT GOES

A three to five weeks working range

  1. 01

    Set the boundary

    Confirm the scope, the owner and the decisions that sit inside three to five weeks.

  2. 02

    Inspect the inputs

    Your team supplies administrative system access, data retention requirements, a named service owner, current backup documentation.

  3. 03

    Build the work

    We complete the agreed items and keep exceptions with a named owner.

  4. 04

    Hand over the artefact

    You receive a patch schedule, tested backup configuration and restore runbook.

WHAT YOU GET

An artefact your team holds

A patch schedule, tested backup configuration and restore runbook

FAQ

Questions about Patching and backups

Patching and backups covers asset and version inventory, patch cadence design, backup policy configuration, restore testing, exception recording.