TAGS

The cross-cutting layer

Practices, regulations and operating contexts that connect work across six service lines.

Tags definition

Tags are the cross-cutting layer of the competence map. Each one connects service nodes that share a technical practice, regulatory concern or operating context, even when those nodes belong to different lines.

Tags grouped by axis

PRACTICE

Practice

Methods and technical structures that recur across service lines.

AI agents

Software that uses models, tools and state to pursue a bounded task.

3 nodes

RAG

Retrieval that supplies selected source material to a model before generation.

2 nodes

Automation

Rules and software that move repeatable work between systems with controlled exceptions.

3 nodes

Cloud native

Systems designed around managed infrastructure, repeatable delivery and observable runtime boundaries.

2 nodes

Observability

Telemetry and operating practice that explain a system from its outputs.

3 nodes

Schema

A declared structure that gives data fields, entities and events consistent meaning.

4 nodes

REGULATION

Regulation

Legal frameworks that shape technical controls and operating evidence.

EU AI Act

The European Union's risk-based legal framework for developing, providing and using AI systems.

2 nodes

NIS2

An EU directive setting cybersecurity risk-management and incident-reporting duties for covered entities.

3 nodes

DORA

An EU regulation for digital operational resilience in the financial sector.

2 nodes

GDPR

The European Union framework governing the processing and protection of personal data.

3 nodes

CONTEXT

Context

Operating models that change system boundaries, data and delivery priorities.

B2B SaaS

Subscription software sold to organisations and operated as a continuing service.

3 nodes

Fintech

Technology used to deliver or support financial products, payments and financial operations.

3 nodes