INDUSTRY
Manufacturing and logistics
ERP and shop floor integration, site and device connectivity, data quality coming off machines, and downtime that has a physical cost.
WHAT IS DIFFERENT HERE
The constraints shape the work
Manufacturing and logistics systems connect planning records to sites, devices, machines and physical movement. Network loss, clock drift, manual overrides and incomplete identifiers can turn a small data fault into stopped work or an incorrect stock position.
Changes also meet physical constraints. A deployment window may depend on a shift, a site visit or safe access to equipment, so rollback, local ownership and offline behavior need to be decided before implementation.
TYPICAL SITUATIONS
Recognisable points of failure
- 01
Machine events arrive without a stable asset or production-order identifier.
Define the event schema at the source and quarantine records that cannot be assigned safely.
- 02
A site loses connectivity and local work continues without a clear sync rule.
Specify offline states, conflict ownership and the sequence used when connectivity returns.
- 03
An ERP update changes a field used by warehouse or shop-floor integration.
Contract-test the interface and rehearse rollback against representative messages.
- 04
An alert reaches central IT but the person who can stop or restart equipment is not named.
Write the site escalation path with authority, safe actions and decision points.
HOW OUR LINES APPLY
Three places to start
SERVICE LINE
Cloud & Modernization
Connect ERP, site and device data through versioned interfaces with offline and rollback behavior specified.
SERVICE LINE
Managed Services
Join central monitoring to site-level action paths where downtime and unsafe intervention carry physical consequences.
SERVICE LINE
Security & Compliance Readiness
Separate site, device and administrative access and retain evidence for changes to connected systems.
WHAT WE NEED FROM YOU
Access, data and decisions
Read only access to representative ERP, site and device records
Integration work starts by comparing what the ERP believes with what the site recorded.
Asset, location and production order identifiers with the system that owns each
Data from sites only joins up when everyone agrees which system is authoritative for each identifier.
Your site change and incident procedures, and the names of the people with site authority
Nothing near operational technology changes without client owned safety decisions, so we need to know who makes them.
A test environment or a site window where a failed change cannot affect production
Changes are tested away from live equipment first, and that needs a place or a time set aside for it.
FAQ
Working in this context
Yes, if offline states, local authority, synchronization rules and a safe test environment can be defined before changing the live path.
Put the operating context on the table
Bring one system path, the people who own it and the constraints that cannot move. We will define where a technical review should begin.